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FAQs

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  • Faqs

Expected time taken to dispatch the shipment is given against each product on the respective product details page. Typically all United Arab Emirates deliveries are completed within 1-2 days once we receive your order we make all attempts to deliver within the committed time, however, it might take longer than expected in some far to reach areas, due to poor logistics connectivity.

 

We currently deliver to in major cities in United Arab Emirates.

Yes, this is possible, you will need to call our Customer Service Representative and register your request. After we receive your request, we would get in touch with you and explain the process of returning the product through courier, for details please refer to our returns policy

Any individual 18 years of age and legally allowed to shop in United Arab Emirates can shop at twentyfour7deals.com. They need to possess a valid credit/debit card (VISA / MASTER CARD) issued by an authorized bank.

Payment can be made through all Credit Cards and Debit Cards (if your bank has enabled them for online transaction) and Cash on Delivery

Yes, you can cancel the order fully or partially before it is shipped. However, you�cannot cancel your order for the loyalty points or gift vouchers, once placed. To check the status of whether your order has been shipped or not, click on the “Order Status” link at the top of the page, and then on the link to the specific order, which will indicate the shipping status of each merchandise in your order. However, additions to an order, or changes to the merchandise ordered, are not possible.

No, presently we are not accepting payment through Cheque /Demand Draft.

You may report the incident to your card issuing bank.

No, however when the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these items.

If the merchandise is out of stock when you are adding it to your shopping bag, you will be informed immediately and the merchandise won’t get added to the shopping bag. If the merchandise is out of stock after it has been added to your shopping bag but before check out is completed, you will be informed at the time of check out. You then need to remove it from your bag before proceeding to check out. If merchandise goes out of stock after you placed the order and received an order-confirmation, then we will put our best to fulfill the order by sourcing the selected merchandise. In circumstances that we are not able to source it for you, or if it is take longer than 9 days to ship, we will inform you about the delay and cancel the merchandise, and shall reverse any charges made to your credit / debit card against that merchandise.

Expected time taken to dispatch the shipment is given against each product on the respective product details page. Typically all United Arab Emirates deliveries are completed within 1-2 days once we receive your order we make all attempts to deliver within the committed time, however, it might take longer than expected in some far to reach areas, due to poor logistics connectivity.

 

We currently deliver to in major cities in United Arab Emirates.

Yes, this is possible, you will need to call our Customer Service Representative and register your request. After we receive your request, we would get in touch with you and explain the process of returning the product through courier, for details please refer to our returns policy

Any individual 18 years of age and legally allowed to shop in United Arab Emirates can shop at twentyfour7deals.com. They need to possess a valid credit/debit card (VISA / MASTER CARD) issued by an authorized bank.

Payment can be made through all Credit Cards and Debit Cards (if your bank has enabled them for online transaction) and Cash on Delivery

Yes, you can cancel the order fully or partially before it is shipped. However, you�cannot cancel your order for the loyalty points or gift vouchers, once placed. To check the status of whether your order has been shipped or not, click on the “Order Status” link at the top of the page, and then on the link to the specific order, which will indicate the shipping status of each merchandise in your order. However, additions to an order, or changes to the merchandise ordered, are not possible.

No, presently we are not accepting payment through Cheque /Demand Draft.

You may report the incident to your card issuing bank.

No, however when the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these items.

If the merchandise is out of stock when you are adding it to your shopping bag, you will be informed immediately and the merchandise won’t get added to the shopping bag. If the merchandise is out of stock after it has been added to your shopping bag but before check out is completed, you will be informed at the time of check out. You then need to remove it from your bag before proceeding to check out. If merchandise goes out of stock after you placed the order and received an order-confirmation, then we will put our best to fulfill the order by sourcing the selected merchandise. In circumstances that we are not able to source it for you, or if it is take longer than 9 days to ship, we will inform you about the delay and cancel the merchandise, and shall reverse any charges made to your credit / debit card against that merchandise.

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